Privacy Policy

At Sathyam Grand Resort, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or make a booking with us. By using our services, you agree to the practices described in this policy.

Information We Collect

When you book a stay with us or use our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and payment details.
• Booking Details: Information related to your stay, including dates, room preferences, and special requests.
• Website Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.

How We Use Your Information

We use your personal information for the following purposes:

• To Process Bookings: To manage your reservations and provide you with the services you requested.
• Communication: To send you booking confirmations, updates, and promotional offers (if you opt-in).
• Improving Services: To analyze and improve our website and services based on user behaviour and feedback.
• Legal Compliance: To meet any legal obligations, such as verifying identity for security purposes.

How We Share Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted partners who help us operate our website and manage bookings.
• Legal Requirements: We may disclose your information if required by law, for example, to comply with a legal request or to protect the safety and security of our guests and staff.

Data Security

We take appropriate measures to ensure your personal data is secure. This includes using encryption for payment details and secure servers for data storage. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. These cookies collect information about how you interact with our site, which helps us improve your experience. You can manage your cookie preferences in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

Address:
Sathyam Grand Resort
145 Chennai Bengaluru Highway,
Sriperumbudur, Tamil Nadu, India - 602105
+91 44 2716 2211 / +91 44 2716 2266.